We are committed to ensuring a safe, reliable and satisfying experience with every Mittri Foods order.
At Mittri Foods, customer satisfaction is our priority. As we sell food products, returns and refunds are accepted only under specific conditions to maintain food safety and hygiene standards.
Refund or replacement requests must be made within 7 days of receiving your order.
Requests are accepted only for:Opened, used, or partially consumed products cannot be returned due to food safety and hygiene reasons.
Natural variations in the colour, taste, aroma, texture, or crystallization of our products are normal and are not considered defects.
Once your claim has been reviewed and approved, the issue will be resolved through a replacement or refund, depending on the nature of the issue.
For assistance, please contact our support team and we will be happy to help with your request.
